377bd Privacy Policy
Your personal information is very important to us. This policy explains in detail how 377bd collects, stores, and keeps your data secure.
377bd ("we", "our", or "platform") provides a trusted online casino and betting service for players in Bangladesh. This privacy policy explains what personal information we collect when you use our website, how that information is used, who it is shared with, and what your rights are.
By using our platform you agree to the terms of this privacy policy. Please read it carefully. If you have any questions, contact our support team.
This policy applies to all users of the 377bd platform. We are committed to protecting personal information and will never sell it to third parties without your permission.
1. What Information We Collect
377bd may collect the following types of information to run its services properly and improve your experience. We only collect information that is necessary and used for specific purposes.
1.1 Registration and Identity Verification Information
- Full name and date of birth
- Email address
- National ID or passport number (for age verification)
- Residential address
1.2 Financial Information
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Bank account details (for bank transfers)
- Transaction history and amounts
1.3 Technical Information
- IP address and device identifiers
- Browser type and operating system
- Cookie and log file data
- Login time and location data
1.4 Gaming Activity Information
- Game play history and betting records
- Win and loss summary
- Bonus usage information
377bd is for users aged 21 and above only. We do not knowingly collect personal information from minors. If we become aware that a minor's information has been collected, it will be deleted immediately and the account will be closed.
Some information — such as your preferred game category or consent to receive promotional messages — is provided voluntarily by you. The service can still be used without providing this information.
2. Purpose of Using Information
The information we collect is used for the following legitimate purposes. 377bd never uses information in an unreasonable or excessive manner.
Creating accounts, verifying identity, login security, and ensuring account protection.
Processing deposits and withdrawals, and applying rules around the ৳100 minimum deposit and ৳500 minimum withdrawal.
Protecting against unauthorized activity, multiple accounts, and fraud.
Using your information to provide 24/7 live chat support in Bengali and resolve issues quickly.
Sending personalized promotional offers including the 200% welcome bonus and VIP rewards (with your consent).
Creating aggregated and anonymous statistics to analyze and improve platform performance.
3. Cookies and Tracking Technology
The 377bd website uses cookies and similar technologies to improve your browsing experience and keep the platform secure. Cookies are small data files stored in your browser.
3.1 Essential Cookies
These cookies are necessary for the website to function properly. They maintain your login session, ensure security, and provide basic functionality. The platform cannot be used without these cookies.
3.2 Functional Cookies
These cookies remember your preferences — such as language settings, display preferences, and past activity — so your experience is more comfortable on future visits.
3.3 Analytics Cookies
We collect anonymous analytics data to understand which parts of the website are used most and where improvements are needed. This data never identifies you personally.
You can control or delete most cookies by changing your browser settings. However, please note that disabling essential cookies will prevent the platform from working properly.
You can delete or disable cookies from your browser at any time.
- Chrome: Settings → Privacy → Cookies
- Firefox: Options → Privacy → Cookies
- Safari: Preferences → Privacy
4. Sharing Information — With Whom and Why
377bd does not sell your personal information to third parties. However, limited information may be shared in specific situations to operate the service.
Financial information necessary to process payment methods such as bKash, Nagad, Rocket, Upay, and bank transfers is shared. These payment partners follow their own privacy policies.
Information may be provided to authorities to comply with court orders, government directives, or applicable laws. In such cases we aim to share the minimum information required.
Necessary information is shared with trusted third-party services for age verification and identity confirmation (KYC), which helps ensure responsible gaming.
We never sell or rent your personal information to advertisers, data brokers, or unrelated third parties. This is our core commitment.
5. How We Keep Your Information Secure
377bd follows the highest industry standards to protect your personal information. We have implemented both technical and organizational security measures.
- SSL Encryption: All data transferred between our server and your browser is protected by SSL/TLS encryption, which prevents data from being intercepted or altered.
- Password Hashing: Your password is never stored directly — it is stored using a strong cryptographic hashing method.
- Access Control: Only authorized staff can access your account information, and all access activity is logged.
- Suspicious Activity Monitoring: Our system continuously monitors for unusual login or transaction patterns.
- Regular Security Audits: Regular security audits are conducted on our systems and vulnerabilities are corrected promptly.
Please note that no method of transmitting or storing information over the internet is 100% secure. We make every effort, but no service can guarantee completely impenetrable security.
You also play an important role in keeping your account secure:
- Use a strong and unique password
- Never share your password
- Log out after use
- Report any suspicious activity to us
6. Retention and Deletion of Information
We retain your personal information only for as long as necessary — that is, until the purpose for which it was collected has been fulfilled, or until legal obligations have been met.
All information is stored while your account is active and is used to provide the service.
When an account is closed, financial and identity verification information may be retained for a specific period as required by law.
You may request deletion of your personal information. We will comply unless there is a legal obligation preventing us from doing so.
7. Your Rights and Controls
You have important rights over your personal information. 377bd respects these rights and is committed to enabling you to exercise them.
You may request a copy of the information we hold about you at any time. We will provide it within a reasonable timeframe.
If there is an error in your information you may request a correction. Keeping accurate information is in our interest as well.
In certain circumstances you may request that your personal information be deleted, except where legal obligations apply.
You may object to the use of your information for marketing or promotional communications and we will respect that.
You may request a copy of the information you have provided in a structured, machine-readable format.
In certain circumstances you may request that processing of your information be restricted, such as when there is a dispute about its accuracy.
To exercise any of the above rights, contact our support team at: [email protected] — we aim to respond within 30 days. For urgent matters, speak with us directly in Bengali via our 24/7 live chat.
8. Third-Party Services and Links
The 377bd platform features products from Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and other game providers. These third-party providers follow their own privacy policies and are responsible for their own data practices.
If our website contains links to external websites, we are not responsible for the privacy practices of those websites. When you visit any third-party site, you are advised to read their privacy policy.
Our payment partners — bKash, Nagad, Rocket, and Upay — are governed by their own privacy policies. They are also committed to protecting your information during financial transactions.
For game operation purposes, game providers can only see session data (bet amounts, wins and losses). Your personal identity or financial information is not shared with them.
9. Changes to This Policy
377bd may update this privacy policy from time to time. This policy may change due to changes in the business, addition of new services, or changes in applicable law.
If significant changes are made, we will notify you by email or through a notice on the platform. Continued use of our platform after the changes will be taken as your agreement to the updated policy.
The date of each update will be shown at the top of the page under the "Last Updated" section. Check this page regularly to stay informed about the latest policy.
Notifications about important changes will be sent to your registered email. Keep your email address up to date so you receive these notifications.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our privacy team is ready to respond to your inquiries appropriately.
We usually respond to written requests within 30 business days. For urgent privacy matters, please contact us via live chat.